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Vendor FAQs

 

Registration

  • What can I expect to occur once I've completed the signup process?

    You have the option to modify your calendar, adjust pricing, and ensure the accuracy of your business. When you feel prepared, you can make your property available for bookings (in certain cases, we may need to verify your location before you can begin accepting guests). Our team is at your service to offer guidance on launching your property successfully and to assist you in avoiding typical pitfalls. contact us.

Updating my property details

  • Can I make changes to my registration information at a future time?

    After you've completed the registration process, you have the flexibility to modify your information at your convenience. For instance, if you wish to include a new amenity or provide additional details about the surrounding area, you can easily do so whenever you choose.

Property Photos

  • What types of images should I upload?

    Upon registration, we request that you provide photographs of your business asset. This is because we understand that potential guests often enjoy perusing images when searching for a place to stay/travel. We suggest uploading pictures that highlight both the interior and exterior of your property. They don't necessarily have to be professionally taken; even smartphone photos can leave a favorable impression on your potential guests.

Going live on Taxilotrip.com

  • When will my listing be made available online?

    Once you've completed the creation of your listing, you can make your property available for bookings on our platform. While we may require property verification before you can officially start accepting bookings.

What am I receiving in exchange for the Commission I pay?

  • 1. An influential online presence

    At Taxilotrip, we actively promote your property page on popular search engines like Google, Bing, and Yahoo, ensuring its visibility to a global audience. This exposure connects you with a vast pool of potential guests. contact us.

  • 2. Cutting-edge tools and features

    Our team of highly skilled experts continually updates the website and mobile apps to stay in sync with the latest online trends. This ensures that your property's page is optimized to maximize bookings.

  • 3. Instant confirmation

    Every reservation made through Taxilotrip.com receives instant confirmation, eliminating any additional steps required on your part.

  • 4. Authenticated guest reviews

    A dedicated team meticulously verifies guest reviews, guaranteeing their authenticity. This not only enhances your credibility but also assists future guests in deciding to stay with you.

  • 5. 24/7 Support

    Our round-the-clock support team is available for you and your guests.

Confirming bookings

  • Is it necessary for me to validate every booking?

    There's no requirement for you to manually confirm any of your bookings. When a guest reserves a stay at your property, it's automatically and immediately confirmed online. This means you won't need to individually review and approve each request from prospective guests, providing you with added convenience.

Cancellations

  • What happens if a guest cancels?

    There are two possible outcomes when a guest cancels a reservation. If a guest cancels and your property offers a free cancellation policy, the guest incurs no charges, and you are not subject to any commission fees. However, if a guest cancels a reservation at your property, and you do not have a free cancellation policy in place, the guest is responsible for a cancellation fee, and you pay commission based on the amount received from the guest.

No shows

  • What occurs in the event of a guest failing to arrive (a no-show)?

    No-show? No worries. You won't be charged a commission for guests who fail to appear, unless you've configured a "no-show charge" for your guests.

Damages

  • What occurs in the event that a guest causes damage to my property?

    Property owners have the option to seek damage deposits from guests. These deposits can serve as a safeguard against any potential damage that a guest may inadvertently cause, ensuring that your property is treated with care. In case any issues do arise, they can be reported to our team using our misconduct reporting feature.